Bank of America Financial Center in 1341 Auburn Way North

Customer Reviews about Bank of America Financial Center:

• ★ ☆ ☆ ☆ ☆
  Horrible service, never more than 2 tellers whenever i go. Even on Friday. They need to staff up. I mean, this isnt Safeway, is it? Come on.
  By Tim oconnor, June 10, 2017
• ★ ☆ ☆ ☆ ☆
  Today, isnt my first experience with this specific Bank. I once paid a visit months ago to cash my check, and a lady who was servicing me says that she needed to call my place of work to verify or something. Im sitting in the lobby waiting for 20 mins while my family waits for me outside.she finally gets off the phone and tells me that because the check was issued that day she couldn't cash the check. So i left irritated having spent over 30 mins between waiting in line, being serviced, and then waiting for her to make her call only to tell me she couldn't cash my check. Fast forward a couple of months, i went to another Bank of America on a payday and they were able to cash it no problem. Now we have today, go in waiting in line with two tellers available and a good 11 people line for one of the tellers closed her station to service the drive thru leaving one teller who is moving so slow servicing three people ahead of us. Finally another teller shows up from her break. Sees the line and proceeds to sit at her desk doing God knows what for roughly 5 to 7 mins. Knowing good and well their is 9 people waiting in line. After 7 or so mins she finally tells the drive thru teller she will handle drive thru and for her to service the front. Im next in line so i go up to cash my check, mind you i dont bank here. I ask to cash my check making little small talk because i believe its a distraction and people are waiting. Then she asks if my company changed checks. Im like sure i dont know i just get paid and move on. 4 mins of her typing into a computer than says because my company changed checks she has to call ahead to confirm. At that poiny i realized this is a repeat of last time. I did say no id rather have my check back because of you have wasted enough of my time. What is wrong with this bank?? How is it another location could easily cash my check but this place has to come up with excuses to not do what im asking. If another location can do it so easily why cant this place??
  By Josh Lopez, October 12, 2016

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About Bank of America Financial Center in Auburn